148
+3%
Open Tickets
1,289
+12%
Resolved Tickets
93
-2.1%
Pending Tickets
25
+1.8%
Escalated Tickets
8.4 hrs
+0.5%
Average Response Time
Filter By:
| ID | Requested By | Ticket Subject | Assigned Agent | Priority | Status | Date Created | Due Date | Actions | |
|---|---|---|---|---|---|---|---|---|---|
| #SUP-2451 |
Emily Clark
|
Unable to login with 2FA | High | Pending | 04 Aug, 2025 11:30 AM | 08 Aug, 2025 | |||
| #SUP-2517 |
Lucas Graham
|
Cannot upload profile image | Medium | In Progress | 05 Aug, 2025 2:05 PM | 10 Aug, 2025 | |||
| #SUP-2518 |
Nina Patel
|
Incorrect invoice total shown | High | Pending | 05 Aug, 2025 10:42 AM | 07 Aug, 2025 | |||
| #SUP-2519 |
Michael Foster
|
Website not loading on Safari | Low | Resolved | 04 Aug, 2025 6:20 PM | 06 Aug, 2025 | |||
| #SUP-2520 |
Isabella Reed
|
Cannot change account email | Medium | In Progress | 03 Aug, 2025 9:50 AM | 08 Aug, 2025 | |||
| #SUP-2521 |
Olivia White
|
Can't access dashboard after update | High | Escalated | 05 Aug, 2025 7:45 AM | 06 Aug, 2025 | |||
| #SUP-2522 |
Emma King
|
Feature request: export as PDF | Low | Closed | 01 Aug, 2025 4:10 PM | 05 Aug, 2025 | |||
| #SUP-2523 |
Ava Sullivan
|
App freezes when uploading files | High | Pending | 05 Aug, 2025 1:20 PM | 09 Aug, 2025 | |||
| #SUP-2524 |
Sophie Bennett
|
Missing transaction history | Medium | In Progress | 04 Aug, 2025 4:30 PM | 08 Aug, 2025 | |||
| #SUP-2525 |
Noah Allen
|
Feedback form submission error | Low | Resolved | 03 Aug, 2025 12:00 PM | 06 Aug, 2025 | |||
| #SUP-2526 |
Ethan James
|
Can't generate report summary | High | Escalated | 05 Aug, 2025 8:50 AM | 07 Aug, 2025 | |||
| #SUP-2527 |
Grace Carter
|
Feature request: Dark mode toggle | Low | Closed | 02 Aug, 2025 5:25 PM | 06 Aug, 2025 |
