Notifications
unread notification
Emily Johnson
commented on a task in
Design Sprint
12 minutes ago
upload notification
Michael Lee
uploaded files to
Marketing Assets
25 minutes ago
Just now
alert
Sophia Ray
flagged an issue in
Bug Tracker
40 minutes ago
event notification
David Kim
scheduled a meeting for
UX Review
1 hour ago
edit
Isabella White
updated the document in
Product Specs
2 hours ago
30 minutes ago
Refunds
2,310
Total Refund Requests +5.42%
1,560
Approved Refunds +3.18%
430
Pending Refunds -1.09%
210
Rejected Refunds -0.62%
110
Fully Refunded +2.41%
| Order ID | Product | Customer | Reason | Payment | Amount | Status | Requested | Processed | Actions | |
|---|---|---|---|---|---|---|---|---|---|---|
#INV-10423 |
NoiseCancel Headphones
SKU: NC-900
|
Mason Cartermason.carter@shopmail.com |
Damaged on arrival |  xxxx 7832 |
$129.45 | Pending | 08 Oct 2025 | - | ||
#INV-10407 |
Smartwatch Pro
SKU: SW-PRO
|
Sofia Williamssofia.williams@shopmail.com |
Wrong size received |  xxxx 2294 |
$79.99 | Approved | 05 Oct 2025 | 06 Oct 2025 | ||
#INV-10388 |
4K Action Camera
SKU: AC-4K
|
Liam Brownliam.brown@shopmail.com |
No longer needed |  xxxx 1145 |
$249.00 | Refunded | 30 Sep 2025 | 01 Oct 2025 | ||
#INV-10352 |
Bluetooth Speaker Mini
SKU: BS-MINI
|
Emma Johnsonemma.johnson@shopmail.com |
Product not as described |  PayPal |
$59.99 | Rejected | 25 Sep 2025 | - | ||
#INV-10341 |
Wireless Mouse
SKU: WM-450
|
Oliver Garciaoliver.garcia@shopmail.com |
Did not work as expected | xxxx 9821 |
$39.00 | Pending | 22 Sep 2025 | - | ||
#INV-10322 |
Ergonomic Office Chair
SKU: CHR-550
|
Lucas Turnerlucas.turner@shopmail.com |
Incorrect color delivered | xxxx 6730 |
$199.00 | Approved | 20 Sep 2025 | 21 Sep 2025 | ||
#INV-10305 |
Portable Vacuum Cleaner
SKU: VC-201
|
Charlotte Davischarlotte.d@shopmail.com |
Missing accessories | xxxx 8142 |
$89.50 | Refunded | 16 Sep 2025 | 18 Sep 2025 | ||
#INV-10293 |
Gaming Keyboard RGB
SKU: GK-88
|
Henry Martinhenry.martin@shopmail.com |
Keys not functioning | PayPal |
$119.00 | Rejected | 12 Sep 2025 | - | ||
#INV-10275 |
Fitness Tracker Band
SKU: FT-900
|
Ella Rodriguezella.rodriguez@shopmail.com |
Did not sync with app | xxxx 9082 |
$49.99 | Pending | 08 Sep 2025 | - | ||
#INV-10261 |
Laptop Stand Adjustable
SKU: LS-101
|
James Andersonjames.anderson@shopmail.com |
Package arrived late | xxxx 3210 |
$64.99 | Approved | 05 Sep 2025 | 06 Sep 2025 |