FAQ

Frequently Asked Questions

Do you have a question about your subscription, a recent order, products, shipping or you want to suggest a new magazine? Here you can find some helpful answers to frequently asked questions (FAQ).

Q.

What does LOREM mean?

Lorem ipsum dolor sit amet, consectetur adipisici elit…’ (complete text) is dummy text that is not meant to mean anything. It is used as a placeholder in magazine layouts, for example, in order to give an impression of the finished document.

Q.

Where can I subscribe to your newsletter?

We often send out our newsletter with news and great offers. We will never disclose your data to third parties and you can unsubscribe from the newsletter at any time. Subscribe here to our newsletter.

Q.

Where can I edit my billing and shipping address?

If you created a new account after or while ordering you can edit both addresses (for billing and shipping) in your customer account.

Q.

Can I order a free sample copy of a magazine?

Unfortunately, we’re unable to offer free samples. As a retailer, we buy all magazines from their publishers at the regular trade price. However, you could contact the publisher directly.

Q.

Are unsold magazines sent back to the publisher?

We usually sell all copies of the magazines offered in our shop. Some publishers and distributors offer the retailer the option of returning any unsold magazines. However, because our range includes magazines from countries such as Australia, the USA and the United Kingdom.

Q.

When can be used?

We receive up to 20 enquiries per week from publishers all around the world. Because we can’t always respond to each one right away, all enquiries are checked and answered in chronological order.

Q.

License & Copyright

Wow, we’re happy to see more of your great publication. Please find our address on the contact page.

Q.

Do I have to pay customs or import fees?

In some countries import fees/taxes may apply to your order. They will be charged from your the carrier or local post service. Please note: We are not responsible for any customs and duties charged to a customer.

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