FAQ
General FAQ's
A session tracking dashboard is a visual tool used to monitor and
analyze user sessions on a website or application. It provides insights
into user behavior, including their interactions, paths, and engagement
patterns during their visits.
For online stores, session tracking is essential to manage the contents
of a user’s shopping cart. Without session tracking, the items in the
cart could be lost as the user navigates through the site.
In a session tracking dashboard, you can track a variety of metrics to
gain insights into user behavior, website performance, and overall user
experience. Here are some key metrics you can monitor:
Use scroll depth and time-on-page metrics to determine which content is
engaging users the most. Focus on creating similar content or improving
under performing pages.
Session tracking, while invaluable for understanding user behavior and
optimizing website or app performance, comes with several challenges.
One major issue is ensuring data privacy and compliance with regulations
like GDPR and CCPA.
Integration
Set an appropriate session timeout period to avoid splitting a single
session into multiple sessions or merging distinct sessions into one.
Typically, a 30-minute timeout is standard, but this can be adjusted
based on
Yes, you can track user sessions across multiple platforms and devices,
but it requires implementing a few strategies and using the right tools
to ensure accurate tracking. Here’s how you can achieve this:
Session management involves managing requests between a user and
web-based app or service. Learn about best practices of session
management and the attacks
Integrating your session tracking dashboard with various systems and
platforms can provide a more comprehensive view of user behavior and
streamline data management. Here are some commonly integrated systems
and platforms
Session tracking, while invaluable for understanding user behavior and
optimizing website or app performance, comes with several challenges.
One major issue is ensuring data privacy and compliance with regulations
like GDPR and CCPA.
Payment
Payment is processed during the checkout procedure when you finalize
your order. A confirmation screen displaying the order number signifies
that payment has been successfully completed.
We welcome payments via Visa®, MasterCard®, American Express®, and
PayPal®. Rest assured, all information transmitted to our servers is
encrypted, ensuring the utmost security for your credit card details.
If you encounter any technical issues with our website, please reach out
to us via our support portal. Alternatively, you can contact us
toll-free at 1-000-000-000 or email us at order@companymail.com.
If you have paying users or you are developing any SaaS products then
you need an Extended License. For each products, you need a license. You
can get free lifetime updates as well.
Plans are per workspace, not per account. You can upgrade one workspace,
and still have any number of free workspaces.
Shipping
For large items, we use a third-party logistics company to deliver your
product, providing you with scheduled "room of choice" delivery service.
For smaller items, we offer complimentary parcel delivery.
Scheduled delivery is priced at either $69 or $99 per order, depending
on the destination postal code. Parcel delivery, on the other hand, is
complimentary.
We will swiftly replace any product damaged during transit. Simply reach
out to our support team to inform us of the issue within 48 hours of the
product's arrival.
We will swiftly replace any product damaged during transit. Simply reach
out to our support team to inform us of the issue within 48 hours of the
product's arrival.
At the moment, the only way to add additional information to invoices is
to add the information to the workspace's name manually.
Return
You may initiate a return for your product within 15 days of delivery by
reaching out to our support team. All returned merchandise must be in
its original packaging with all accompanying items intact.
For scheduled delivery orders, cancellation is permissible up to 72
hours before your chosen delivery date for a full refund. Unfortunately,
parcel delivery orders cannot be cancelled. Nevertheless, upon request,
a free return label can be provided .
Find the item in Your Orders Choose Return/Refund Status
Find the item in Your Orders Choose Return/Refund Status
We understand that things change. You can cancel your plan at any time
and we'll refund you the difference already paid.