Refund Policy

Last updated: 7, August 2026

Due to the nature of digital goods, refunds are handled on a case-by-case basis. If you are not satisfied with your purchase, you may request a refund within 14 days of purchase. Refund requests will be reviewed according to the eligibility criteria below and any applicable consumer protection laws.

1. Eligibility for Refunds

Refund requests submitted within 14 days of purchase will be reviewed. Refunds may be approved in the following situations:

Item is "Not as Described": The item is materially different from the product description or live preview.
Critical Technical Defect: The item contains a verified technical bug or security issue that prevents its core functionality and cannot be resolved by the author.
Duplicate Purchase: You accidentally purchased the same item/license more than once.
Un-downloaded Item: The item files have not been downloaded from your dashboard.

2. When Refunds are Not Available

Refund requests will generally be declined in the following situations:

Accidental purchasing the wrong license/item.
Not having the necessary technical skills to use the item.
Changing your mind or deciding you no longer need the item.
Issues caused by third-party plugins, hosting, or environment compatibility.

3. All Access Pass

Refund requests for the All Access Pass must be submitted within 14 days of purchase.

Because the All Access Pass provides immediate access to a library of digital products, refunds will generally only be approved if:

No items have been downloaded using the All Access Pass.
The request meets the eligibility criteria described in this Refund Policy.
A refund is required under applicable consumer protection laws.

If one or more items have been downloaded using the All Access Pass, the purchase is generally not eligible for a refund, except where required by applicable consumer protection laws.

4. How to Request a Refund

If you meet the eligibility criteria, email us at support@coderthemes.com with your Order ID, details of the issue, and any supporting screenshots.

Nothing in this policy limits any rights you may have under applicable consumer protection laws. Where mandatory laws provide additional rights, those rights will apply.

1. Eligibility for Refunds

Refund requests submitted within 14 days of purchase will be reviewed. Refunds may be approved in the following situations:

Item is "Not as Described": The item is materially different from the product description or live preview.

Critical Technical Defect: The item contains a verified technical bug or security issue that prevents its core functionality and cannot be resolved by the author.

Duplicate Purchase: You accidentally purchased the same item/license more than once.

Un-downloaded Item: The item files have not been downloaded from your dashboard.

2. When Refunds are Not Available

Refund requests will generally be declined in the following situations:

Accidental purchasing the wrong license/item.

Not having the necessary technical skills to use the item.

Changing your mind or deciding you no longer need the item.

Issues caused by third-party plugins, hosting, or environment compatibility.

3. All Access Pass

Refund requests for the All Access Pass must be submitted within 14 days of purchase.

Because the All Access Pass provides immediate access to a library of digital products, refunds will generally only be approved if:

No items have been downloaded using the All Access Pass.

The request meets the eligibility criteria described in this Refund Policy.

A refund is required under applicable consumer protection laws.

If one or more items have been downloaded using the All Access Pass, the purchase is generally not eligible for a refund, except where required by applicable consumer protection laws.

4. How to Request a Refund

If you meet the eligibility criteria, email us at support@coderthemes.com with your Order ID, details of the issue, and any supporting screenshots.

Nothing in this policy limits any rights you may have under applicable consumer protection laws. Where mandatory laws provide additional rights, those rights will apply.